Refunds & Cancellation

Email mahidaammar1@gmail.com from the address on the account and say you want to cancel. No form, no retention call, no reason required.

Cancelling stops the next charge. It does not end the period you have already paid for — access continues to the end of it, and the plan then drops to Free. Your saved strategies and your journal stay in the account; only the paid limits change.

If you ask within 7 days of a payment, that payment is refunded in full. You do not have to justify it — “it is not for me” is a complete reason.

This applies to each payment, not only the first one, and it applies to both plans. Ask on day eight and the current period is not refunded; the cancellation above still stops every charge after it.

A refund is approved or answered within 2 working days of the email. Once approved it is issued through Razorpay to the original payment method, and banks then take a further 5 to 7 working days to show it — that part is not in our hands.

Refunds always go back the way they came. We cannot send the money to a different card, a different UPI id or a bank account, because we never see those details in the first place.

• Periods older than the current one. If a subscription ran for four months and you ask in the fourth, the fourth is refundable — the three you used are not.
• Trading losses. This is a testing and automation tool, not a manager of your money, and a losing trade is not a defect in the software. See the Terms.
• Third-party costs. A data provider's paid plan, a VPS, or your broker's fees are billed by them, not by us, and cannot be refunded here.
• Accounts closed for abuse. Reselling access, scraping or attacking the service ends the account without a refund (Terms, clause 7).

A double charge or a payment that took the money without upgrading the plan is not a refund request, it is a mistake, and it is fixed at our end — email the same address with the date and the amount. These are refunded in full regardless of the 7 days.

The Free plan needs no payment, so it needs no refund: backtesting, the honesty checks and the demo account cost nothing and are not time-limited. There is no auto-charging trial anywhere in this app — a paid plan starts only when you choose to pay for it.

Everything on this page happens through one address: mahidaammar1@gmail.com. For anything else, see Contact & Support.